When you use Parv, you're trusting us with information about you, your collection, and your transactions. We understand that responsibility and work to protect your information and give you meaningful control over it.
This Privacy Policy is intended to help you understand what information Parv collects, why we collect it, how we use and disclose it, and how you can access, manage, or delete your information.
Parv provides services that help collectors catalog graded collectibles, understand their collections, tell us what they own or are looking for, discover buyer or seller interest, and facilitate transactions.
Our Services may include:
The Services are currently operated by Koji Alguacil, doing business as Parv, California, United States.
Email: help@parv.io
Website: parv.io
When we refer to “Parv,” “we,” “us,” or “our,” we mean Koji Alguacil, doing business as Parv, and any successor entity that lawfully assumes operation of the Parv business.
The information we collect depends on how you use Parv.
We want you to understand the types of information we collect as you use our Services.
We collect information to provide and improve Parv, maintain your collection records, understand what you own or want, facilitate transactions, communicate with you, protect users from fraud, and operate our Services.
Some information is provided directly by you. Other information is generated when you use Parv or received from service providers and other sources.
When you interact with Parv, you may provide personal information including:
You may also provide content and information relating to collectibles, including:
We also collect content you create, upload, send, or receive through Parv, including:
When you purchase or sell a collectible through Parv, payment and payout services may be provided by Stripe.
Stripe may collect information such as:
Where Stripe collects this information directly, Parv generally does not need to receive or store your complete card number or complete bank-account credentials.
We may receive information from Stripe relating to your transaction or account, such as:
When you access Parv through a website or other digital experience, we and our service providers may automatically collect information about the browser, device, and connection you use.
This information may include:
We use this information to operate our Services, understand performance, troubleshoot problems, prevent abuse, and maintain security.
We collect information about your activity within Parv.
Depending on the features you use, this may include:
We may associate activity information with your phone number, profile, account, or other identifiers so that Parv can maintain continuity across your interactions.
Parv uses SMS and MMS as an important part of the Services.
When you communicate with Parv by text message, we may collect:
We may use providers such as Twilio to transmit, receive, and manage these communications.
Message frequency varies depending on how you use Parv. Message and data rates may apply.
You may reply STOP to applicable messages to opt out and HELP for assistance.
Opting out may prevent you from using portions of Parv that depend on SMS or MMS.
We do not sell, rent, or share your mobile phone number, SMS/MMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.
We may provide this information to service providers that help us operate our messaging Services, but only as reasonably necessary to provide, secure, maintain, or support those Services.
Consent to receive promotional text messages, if Parv offers them, is not a condition of purchasing goods or services.
Parv may infer approximate location information from information such as your IP address.
We may also receive shipping locations or addresses that you explicitly provide when using transaction functionality.
Parv does not currently require precise GPS location information as a standard part of the Services.
If we introduce functionality requiring precise location information in the future, we will provide appropriate notice and controls where required.
We may receive information relating to you, your collectibles, or transactions from other sources.
These sources may include:
For example, we may use certification information to help identify a graded collectible or market-data information to estimate a collectible's value.
Information received from third parties may be combined with information you provide to us where reasonably necessary to provide or improve the Services.
We and our service providers may use technologies such as cookies, local browser storage, server logs, session identifiers, and similar technologies to operate Parv, maintain sessions, remember preferences, analyze performance, prevent fraud, and understand how the Services are used.
If Parv later introduces advertising or tracking technologies that require additional consent or opt-out rights, we will provide those controls as required by applicable law.
We use data to build and operate better Services.
We use the information we collect for the purposes described below.
We use information to provide the functionality you request.
For example, we may use information to:
We may use information about your collection, activity, interests, and previous interactions to make Parv more useful to you.
For example, Parv may use your information to:
Parv does not currently use your personal information to serve third-party behavioral advertising.
We use information to understand whether Parv is working as intended and to improve our products.
This may include:
Parv uses artificial intelligence and automated systems to provide portions of the Services.
For example, AI may help Parv:
Information necessary to perform these functions may be processed using AI service providers such as Anthropic.
We seek to provide service providers only the information reasonably necessary for the applicable function.
AI systems can make mistakes. The use of AI to process information does not change the rights or protections described in this Privacy Policy.
We use information to measure and understand how Parv performs.
For example, we may analyze:
Where feasible, we may use aggregated or de-identified information for analytics.
We use information such as your phone number and email address to communicate with you.
Communications may include:
We use information to improve the safety, integrity, and reliability of the Services.
This includes detecting, investigating, preventing, and responding to:
We may use automated systems and human review where reasonably necessary for these purposes.
We may use information when reasonably necessary to:
If we want to use personal information for a materially different purpose not reasonably covered by this Privacy Policy, we will provide notice or request consent where required by applicable law.
You have choices regarding your information and how it is used.
We want users to have practical ways to understand and manage their information.
Because Parv is still developing, some controls may currently be handled through direct requests rather than through a dedicated privacy dashboard.
You can ask us to review or correct certain information associated with your use of Parv by contacting help@parv.io.
You may also be able to update information directly through Parv interfaces where those controls are available.
You may reply STOP to applicable Parv messages to stop receiving SMS or MMS messages.
You may reply HELP for assistance.
If you opt out, we will maintain information necessary to remember and honor your opt-out request.
You may subsequently request to resume messaging where permitted.
You may contact us at help@parv.io to request a copy of certain personal information associated with your use of Parv.
Where applicable law gives you a right to data portability, we will provide eligible information in an appropriate portable format where reasonably practicable.
If information Parv maintains about you is inaccurate, you may request correction by contacting help@parv.io.
We may need to verify your identity before making certain changes.
You may request deletion of eligible personal information by contacting help@parv.io.
Deletion requests may be subject to exceptions permitted or required by law.
For example, we may retain information reasonably necessary to:
Some Parv functionality may involve sharing limited information with another user as part of a transaction.
For example, when you purchase or sell a collectible, information necessary to complete delivery or administer the transaction may be provided to the relevant transaction participant.
We seek to limit these disclosures to information reasonably necessary for the applicable transaction.
Your complete collection or private passport information is not automatically made public merely because you use Parv.
We do not disclose personal information outside Parv except as described below.
We may disclose personal information when you direct us to do so or otherwise provide consent.
For example, completing a transaction may require us to provide shipping information to another transaction participant or logistics provider.
We use trusted businesses and service providers to process information on our behalf and help operate Parv.
These providers may currently include:
These providers may process information only as reasonably necessary to perform services for Parv or as otherwise permitted under their agreements and applicable law.
This list may change as Parv's infrastructure develops.
Payment providers such as Stripe may process information independently as necessary to provide payment, verification, fraud-prevention, compliance, and payout services.
Their processing of information may also be governed by their own privacy policies and legal obligations.
When you participate in a transaction, we may provide information to shipping providers and carriers where necessary to:
We may provide another buyer or seller with information reasonably necessary to complete or resolve a transaction.
This may include information such as:
We do not provide another user with unrelated private information about you or your collection merely because they transact with you.
We may disclose personal information if we have a good-faith belief that disclosure is reasonably necessary to:
If Parv undergoes incorporation, financing, reorganization, merger, acquisition, sale of assets, or another transfer of the Parv business, personal information may be transferred to the entity that succeeds to or operates that business.
Where required by law, we will provide appropriate notice regarding material changes to the entity responsible for your information or the privacy practices governing it.
Parv does not sell personal information for monetary consideration.
We also do not currently “share” personal information for cross-context behavioral advertising as that term is defined by the California Consumer Privacy Act.
Parv does not currently operate a third-party behavioral advertising business.
We do not sell, rent, or share mobile phone numbers, SMS/MMS opt-in information, or messaging consent with third parties or affiliates for their marketing or promotional purposes.
We design our systems to help protect your information.
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against:
Our safeguards may include practices such as:
We also rely on providers such as Stripe, Supabase, Vercel, Twilio, and other infrastructure providers to implement security controls within their respective services.
However, no communications network, internet service, database, software system, or storage system can be guaranteed to be completely secure.
You are responsible for taking reasonable steps to protect access to your devices, phone number, email accounts, payment accounts, and other credentials used to interact with Parv.
You may ask to access, export, correct, or delete eligible personal information associated with your use of Parv.
To make a request, contact help@parv.io.
We may ask for information necessary to verify that you are the person associated with the request.
We will respond to valid privacy requests as required by applicable law.
Certain information may not be eligible for immediate deletion, including information we reasonably need for:
We retain different types of information for different periods depending on what the information is and why we need it.
For example:
When you request deletion, information may remain for a limited period in backups or disaster-recovery systems before being removed through normal deletion processes.
We may also retain de-identified information that can no longer reasonably be associated with you.
Parv's transaction Services are intended for adults.
You must be at least 18 years old to purchase or sell collectibles through Parv.
Parv is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to Parv in violation of applicable law, contact help@parv.io so we can investigate and take appropriate action.
We periodically review our privacy practices and this Privacy Policy to help ensure that the information we process is handled consistently with this Policy and applicable law.
Parv is operated from the United States.
Our service providers may process information in the United States or other countries in which they or their infrastructure operate.
Privacy and data-protection laws may differ between jurisdictions.
Where applicable law imposes requirements concerning international transfers of personal information, we and our service providers will use appropriate mechanisms as required.
Certain U.S. state privacy laws provide residents with specific rights concerning their personal information.
Depending on where you live and whether the applicable law applies to Parv, these rights may include the ability to:
To submit a request, contact help@parv.io.
We may verify your identity before completing a request.
An authorized agent may submit a request where permitted by applicable law, subject to appropriate verification of the agent's authority.
To make our practices easier to understand, the following categories describe information Parv may collect.
Examples include name, phone number, email address, shipping address, account identifiers, IP address, and device or session identifiers.
Examples include collectibles you own, collectibles you seek, offers, transaction history, prices, payment status, payout status, purchase activity, and shipping information.
Examples include IP addresses, browser information, website activity, page interactions, system logs, crash information, session information, and activity within the Services.
Examples include SMS messages, MMS messages, collectible photographs, slab photographs, support communications, and other content you submit.
Information may include transaction and payout information received from payment providers.
Payment providers may independently collect additional financial, tax, identity, or verification information.
We may infer approximate location from information such as IP address and receive addresses you provide for shipping.
We may derive information from your activity to provide the Services.
For example, Parv may infer:
Information described in this Policy may be used or disclosed for purposes including:
Depending on how you use Parv, information may be disclosed to:
This Privacy Policy applies to Parv Services that link to or incorporate this Policy.
It does not govern the independent privacy practices of third-party companies, websites, apps, payment providers, shipping carriers, grading companies, or other services that have their own privacy policies.
For example, if Stripe collects information directly from you to process a payment or verify your identity, Stripe may also process that information under its own privacy policy and legal obligations.
Parv will evolve, and our privacy practices may evolve with it.
We may update this Privacy Policy to reflect:
When we update this Policy, we will update the effective date.
If a change materially affects your privacy rights or how we use personal information, we will provide additional notice where required by applicable law.
We will not apply materially different practices retroactively where applicable law requires additional notice or consent.
If you have questions about this Privacy Policy or want to make a privacy request, contact:
Parv, operated by Koji Alguacil, California, United States
Email: help@parv.io
Website: parv.io